We Love Happy Customers
We believe every home and business in our community deserves to access the same high-quality internet available to people in urban areas, and our mission is to do just that.
I love Beacon Broadband because. . .
The reliability of Beacon Broadband has been a huge blessing for us. My husband and I were able to relocate to this area (my hometown) after his position changed to full-time remote 6 years ago. However, reliable internet in a remote area was a concern. For the first few years, he had two separate workspaces, each with a different internet provider. He experienced regular outages with both of them, having to switch work locations at times. Since service with Beacon Broadband has been available, he has experienced great reliability and can count on maintaining an adequate connection from his home office.
Kori Lewis
I love Beacon Broadband because. . .
When I found out about Beacon Broadband coming to our area, I was ecstatic!
The competition that we were with for over 40 years was becoming impossible to deal with. Continual rate increases, continual service outages, and very rude, unsympathetic customer service.
I made the call to Beacon as soon as I got word it was a go in my area. BEST DECISION EVER!!!!!!
The customer service representative took the time to go over all our options, pricing and was very patient and thorough in making me feel confident I was picking the best option for my needs.
Since signing up, I have the confidence that my rate will never increase, being on a fixed income , that is very reassuring and I have never once experienced an outage.
I couldn't be happier with every aspect of Beacon Broadband and recommend them to everyone!
Sheri Boydston
I love Beacon Broadband because. . .
I have lived in Gold Beach in Squaw Valley, had to change to Cedar Valley to be politically correct, since 1980. The only internet that was ever available was satellite. We went through probably five different providers and they were all very expensive and very slow. I kept on hoping that something better would be available in Cedar Valley all of those years.
Finally when Beacon Broadband said they were going to start providing service in Curry County I could not wait. I paid my $50 deposit to confirm I wanted service as soon as they opened the website to reserve service. With the service finally being started in Brookings it did take a few years till they finally made it out to Cedar Valley. I kept on checking on when the service was going to be available and after many delays I was finally contacted and said they were going to start the installation process. We live up on a hill with a long driveway so they had to dig a trench to bury conduit in for the fiber line, including running it under my paved road, to get it up to my house. Then a little while later the fiber was run from the road to the house and then finally the installers came up to install our broadband internet and phone service. It was incredible, we finally had fast internet, way faster then our very slow satellite service, and phone service at a little over 35% of what we were paying previously. Did I mention the satellite service went down a lot, now this service is so much more reliable it is amazing.
All of the people we delt with during the whole process were so courteous and respectful it made the process a breeze. It was so nice that Beacon Broadband found such good people to work with.
It is so nice to have the very fast and inexpensive service that I can count on to always be there and function so perfectly.
Thank you so very much.
Ronald Wampach
I love Beacon Broadband because. . .
We love our wireless wifi with Beacon Broadband!
We have been with Beacon Broadband for over 1 year now & super happy with their wifi & service. Super quick getting our system set up & fast on any issues. Best service in Brookings, Oregon!
Always friendly at the office. Definitely a fun group to stop by at their booth at the Pirates Festival with some nice swag.
Xoxo,
Corie & Scott Cline
P.S. still love the big orange Beacon Broadband insulated reusable shopping tote!
Corie Cline
I love Beacon Broadband because. . .
Beacon is reliable, I have never had an issue. They communicate well and inform us about maintenance hours scheduled. They have incredible customer service and the employees are kind, helpful, prompt, and informative. The price is fair, consistent and affordable. I wish Beacon Broadband was nation-wide so if I ever have to move out of Brookings I could keep the amazing internet service I have come to love and I could have family sign up that live out of state. I tell everyone I can how great Beacon is.
Samantha Tackmier
I love Beacon Broadband because. . .
The storm rolled in just before dusk, the kind that rattled the windows and made the world feel temporarily unplugged. Neighbors lit candles. Someone down the street shouted something about their Wi-Fi being “absolutely gone.”
Inside my house, though, everything hummed along.
My laptop stayed connected. The movie didn’t buffer. A video call with a faraway friend stayed clear, their laughter cutting through the rain like it always did. That’s when I realized—loving Beacon Broadband wasn’t about flashy promises or speed-test bragging rights. It was about trust.
Beacon Broadband was there on quiet mornings when I worked in my pajamas, and on late nights when curiosity sent me down internet rabbit holes. It didn’t flinch during storms or slow down when I needed it most. It just… showed up. Steady. Reliable. Almost neighborly.
While the thunder passed and the lights flickered, my connection held firm, like a lighthouse refusing to blink. And in that small moment of calm, wrapped in rain and bandwidth, I knew exactly why I loved Beacon Broadband internet.
Breanna Sorbello
I love Beacon Broadband because. . .
Everyone is Always so friendly and helpful..it's important for a senior such as me who lives on a very limited budget to know my service will not go up in cost..also having a local office is really great..
Anita Vancil
I love Beacon Broadband because. . .
Beacon Broadband is fast, reliable, and refreshingly drama-free-no buffering meltdowns. Our shows stream smoothly, and our calls stay clear. And on the rare occasion we need help, the support team at Beacon Broadband is genuinely friendly, knowledgeable and actually helpful (imagine that). Everything just works quietly and dependably, so we can spend more time enjoying our day-fishing, playing and being outside where we 'd rather be anyway.
Kent Frey
I love Beacon Broadband because. . .
...everyone is so dang NICE! I don't know how they attract and train, but Beacon seems to be filled with ONLY kind and helpful people. From the person I first called to inquire about their offerings, to the technician who came for a site visit, to another at the power pole, to the installer underneath and inside my house, to another person I called with initial questions about setting up my billing, even to the invisible people who set up an easy online bill pay, every single Beacon employee has been pleasant, professional, prompt, and attentive. I marvel at the ability of a company to make sure each customer is treated like their number one priority in that moment. Never mind the great internet, the speed and reliability, which IS all fantastic, but give me "nice" any day! That's what I love most about Beacon Broadband.
Mary Lee
I love Beacon Broadband because. . .
When news came that there would someday be Beacon Broadband up the Winchuck, my mother was one of the first to sign up. This is going to sound corny, but it was really a new and wonderful experience to invest in the idea of something, and to be excited by a possible future that was certainly not possible when my folks first bought land up here and built our house. At that time, there was an existing tiny little cabin on the property, and it sat there, waiting, while us kids grew up in the big house and made adult lives in other places. In 2021, the love of my life and I were living in the mountains of western North Carolina, eating chili and watching "Aliens". when we got the call that my father had died. Suddenly, the car is packed and the dog-ter is headed West with us, back towards home. For two years we sleep in my old room while we remake the cabin into a wonderland, the old-growth redwood still singing in its bones. Unplanned, a few family and friends slated to converge and so we decided to get married on a Monday. A few days before our simple and very strange wedding under the arches of partially fallen trees, Beacon Broadband arrived at our cabin, and on April 24th, 2023 we clanked bowling balls together as my mother bound us forever. While we were blessed by bok-choy and homemade ice-cream, we LIVESTREAMED it all to our bestest of friends all the way out in North Carolina... and to Salem, and to Los Angeles, to Michigan, Colorado, Atlanta, and Virginia. Thank you, Beacon Broadband, for making this backwoods and backwards tale of ours possum-able!
Megan Boye
I love Beacon Broadband because. . .
Recently after a storm that had high winds for a few days we found that we were without internet. I called Beacon Broadband and was told that technicians would be sent out soon. Within a couple of minutes, I was called back to say that could dispatch the technicians immediately. Within a few minutes further I got a call from Gavin saying he was on his way. He and Waylon determined that the wire from the pole to our house needed replacing. There was another issue that needed to be corrected further up the line as well but in less than 24 hours from my call our internet was up and running! Gavin and Waylon kept communication going with the other teams involved and with my husband and me. I felt sure that a company formed from Coos Curry Electric would be responsive to our needs and they exceeded our expectations. Every person from the initial installers of our service and the people at the other end of the phone call, to the experts who handled this situation were so professional and friendly. It is so nice to put in a call and talk to someone a few miles from our home instead of halfway around the world. We will be Beacon Broadband customers for life! Good-bye Spectrum – Hello Beacon Broadband. Thanks to all of you at Beacon Broadband.
Marie Gardner
I love Beacon Broadband because. . .
I had gotten tired of the kids complaining that my cable ISP was lagging and couldn't handle the bandwidth they were using. I was paying over a hundred dollars a month for the internet. I remember getting a call a few years ago with a survey about would I be interested in Internet provided by the local electric company. At the time I didn't think much about it. Well flash forward and the need for super-fast internet had become a reality. I didn't tell the kids until I had already scheduled the install. Kids being kids, they went yeah ok mom this is going to fix everything internet. Well day of the install comes. Everything was going fine, UNTIL the installer left. The internet dropped out. Kids started complaining. I jumped on the phone with customer service. I can't remember the young ladies name, but she was the sweetest person. She first calmed me down telling me we could get this fixed. She then looked at the situation and determined that we were having to download software and apologized that the contractor who installed didn't explain that. I have a feeling he told the kids, and I just didn't hear him. But she was so sweet. Stayed on the phone until with me until everything was up and running smoothly. I feel really happy with the customer service and support that I was provided. We are lucky to have such a great local team.
Faith Saunderds
I love Beacon Broadband because. . .
“We may be in the 21st century but 7 miles up the Winchuck River it still feels like the early 90s. No cell phone reception, Netflix doesn't exist and while we may not have ding pings and dial tones to connect to the internet, the sloth-like speeds feel like old school dial up. We don't live "off-grid" - we have Coos-Curry Electric and many modern conveniences - except High-Speed Internet, and … it's a challenge. Our ONLY option for internet, just as it is for many others in this county, is satellite internet. It's not as cool as it sounds. Remember the original data cell phone plans? Where it was slow even if you were standing just so and only had a small number of GB to use which would be gobbled up with the simplest of things? Yeah, we still live with those tough restrictions for internet that costs more than Spectrum. Something goes wrong… It's a minimum one-hour phone call with tech support based out of call centers in other countries. [Read more] Once you are able to communicate your issue it's several days or a week before someone can make it to your property because there are no techs in the area. And our neighbors down the road that are able to get "high-speed internet" don't have it much better. Due to the distance from the switch boxes and the topography of our area they often have issues if more than one device is trying to stream or use the services.
We've been anxiously awaiting Beacon Broadband in our area - not only will their fiber optic internet services bring us into the current century but will propel us into the future as well as support our local economy with new jobs.
Coos-Curry Electric Coop - which is bringing Beacon Broadband to us - is exceptionally reliable. Let's face it. We literally live in, or for some only near, the forest. More importantly, CCEC's lines run through those forests. And trees fall. So do branches - heavy ones, even. Yet, in the 15 years we've lived here, there have only been a handful of outages that were more than a few hours. More significantly, a lot of those outages are the result of things beyond CCEC's control. But no matter what, their crews get out there and fix it - fast. I expect we'll have the same prompt friendly service from the Beacon Broadband division.
Our family loves living here. We love the forest, love the beauty, the peace, and the rural environment. But just because we live in a rural area doesn't mean we should be cut off from the best that technology has to offer. Beacon Broadband will level the playing field for us and our family, for one, is grateful.”
Jenn Sudeta & Family
I love Beacon Broadband because. . .
“ I was encouraged by one of my neighbors to contact you regarding how significant it is to me for Beacon Broadband to bring service to the area in which I live.
Before I continue, I think it is pertinent to be clear that I am not an employee of Beacon Broadband or Coos-Curry Electric Co-Op, nor do I have any family connection to either organization.
My agenda: To improve my ability to teach college-level courses with reliable high-speed internet.
I live in an area between Brookings and Gold Beach. However, none of the major internet services are available where I live (I check constantly). I started with HughesNet satellite services, who promoted their service at 25 mbps. It never materialized and I was left with 2 mbps during the day and approximately 8-10 mbps between 2:00 and 6:00 a.m. Imagine trying to work between those hours downloading student papers –I had to turn down work because there were some courses I literally could not teach because the service was so inadequate.
When I heard about Starlink (another satellite service) I switched to them, invested in their equipment, and have variable speeds to work with. It is a step up from HughesNet, absolutely. It is still not sufficient to use Zoom, since it is intermittent and bumps me off Zoom conferencing.
I have registered for Beacon Broadband’s internet service and await consistent and high-speed internet. It will allow me to download student papers and also allow me to hold Zoom conferences. As of today, I spend at least double the standard class time making sure that my students get the support that they need to be successful. It is not an optimal situation. I anxiously look forward to that day when the service is available.
Since I am a business instructor, I would like to add that if you are a member of CCEC, you are also a co-owner of Beacon Broadband. It would be important to realize that Beacon Broadband’s mission to bring high-speed internet to all CCEC customers will be a tremendous benefit, and an asset, to all of those residents who have been searching for adequate connectivity.
Respectfully submitted,
Gayle Goldstone