By Bill Gerski, Vice President, Sales and Marketing
We couldn’t do it without you. Those words ring true in everything we do at Beacon Broadband. We remind ourselves every day it’s because we are local—like you—that we can make a real difference in how we deliver fast fiber broadband service to areas no one else will go.
In all honesty, other internet companies “cherry-pick” the areas they think will make them money, or they have made promises for years and have not delivered. We said, “Enough is enough,” and our CEO/GM and board of directors decided to work in the best interest of our co-op members. CCEC brought electricity to our area with trust and integrity more than 80 years ago. That same principle guides us in bringing fiber internet today.
When we say local, we mean “real local.”
Our Beacon Broadband team is right here in Coos and Curry counties. When we knock on your door, when you come to our local office or when our service technicians come to do an installation, you’re doing business with your friends, neighbors and family. We are local, just like you.
Unlike other internet service providers, we don’t round up salespeople from other areas, bring them to Brookings to knock on doors offering short-term deals that are too good to be true and lock you into a contract. Instead, Beacon Broadband provides real, affordable prices on amazingly fast internet packages, superior voice services and a wide selection of video package options that allow for traditional viewing enjoyment and streaming.
When we say fast, we mean “real fast.”
Fiber internet is future-proof. It will meet the demands of our customers for years to come. We offer a selection
of internet packages to meet the needs of your family and home. We listen and will make sure you get the internet package right for you. Whether it’s 500 Mbps, 1 Gig or 2 Gig, all of our internet packages will never have data caps, which means no buffering or annoying lag times.
You will like the fact our internet comes with state-of-the-art Wi-Fi equipment at no extra charge. During installation, our team of professionals will assess your area and make sure Wi-Fi coverage is optimized in every part of your home. Our tech team will help you hook up your devices and get you logged in to Beacon Home—a new app that helps you control your Wi-Fi and home network experience.
When our crews are initially in your neighborhood, standard installation is free. That is a value of up to $500 and a great reason to get registered for service.
Let’s stay connected.
Give us a call anytime. Follow us on Facebook to stay on top of the latest news at www.facebook.com/BeaconBroadbandINC. We genuinely want to hear from you!
Real Words From Real Customers
I love Beacon Broadband because ... Recently after a storm that had high winds for a few days, we found that we were without internet. I called Beacon Broadband and was told that technicians would be sent out soon. Within a couple of minutes, I was called back to say they could dispatch the technicians immediately. Within a few minutes further, I got a call from Gavin saying he was on his way. He and Waylon determined that the wire from the pole to our house needed replacing. There was another issue that needed to be corrected farther up the line as well. In less than 24 hours from my call, our internet was up and running! Gavin and Waylon kept communication going with the other teams involved, and with my husband and me. I felt sure that a company formed from Coos-Curry Electric would be responsive to our needs, and they exceeded our expectations. Every person from the initial installers of our service and the people at the other end of the phone call, to the experts who handled this situation were so professional and friendly. It is so nice to put in a call and talk to someone a few miles from our home instead of halfway around the world. We will be Beacon Broadband customers for life! Goodbye, Spectrum. Hello, Beacon Broadband. Thanks to all of you at Beacon Broadband.
I love Beacon Broadband because ... I had gotten tired of the kids complaining that my cable ISP was lagging and couldn’t handle the bandwidth they were using. I was paying over $100 a month for internet. I remember getting a call a few years ago with a survey asking if I would I be interested in internet provided by the local electric company. At the time, I didn’t think much about it. Well, flash forward and the need for super-fast internet had become a reality. I didn’t tell the kids until I had already scheduled the install. Kids being kids, they went , ‘Yeah OK Mom, this is going to fix everything internet. Well, day of the install comes. Everything was going fine, until the installer left. The internet dropped out. Kids started complaining. I jumped on the phone with customer service. I can’t remember the young lady’s name, but she was the sweetest person. She first calmed me down telling me we could get this fixed. She then looked at the situation and determined that we were having to download software and apologized that the contractor who installed didn’t explain that. I have a feeling he told the kids, and I just didn’t hear him. But she was so sweet. She stayed on the phone with me until everything was up and running smoothly. I feel really happy with the customer service and support that I was provided. We are lucky to have such a great local team.